TERMS AND CONDITIONS
Last updated: November 2025
PREAMBLE
These Terms and Conditions ("Terms") govern all purchases made on the international website en.zede-paris.com (the "Website").
These Terms apply to all transactions between:
LIZE CREATIONS, a French limited liability company (SARL) with a share capital of €7,622.45, registered at 81 rue du Temple, 75003 Paris, France, registered with the Paris Trade and Companies Register under number B 414.115.717, hereinafter referred to as "ZEDE Paris," "the Seller," or "we"
AND
Any individual making a purchase on the Website for personal, non-commercial purposes, hereinafter referred to as "the Customer," "you," or "the Buyer."
By placing an order on our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Article 1: SCOPE
These Terms define the rights and obligations of both parties in relation to the sale of products through the Website.
The Website en.zede-paris.com serves customers in the following regions:
- United States (mainland and islands)
- Canada
- United Kingdom
- Australia
Customers located in Europe should place their orders on our European store at www.zede-paris.com.
ZEDE Paris reserves the right to modify these Terms at any time. The applicable Terms are those in effect at the time of the order.
Article 2: PRODUCTS
All products displayed on the Website are available while stocks last.
ZEDE Paris strives to present product descriptions and photographs as accurately as possible. However, images and descriptions are provided for informational purposes only and do not constitute a contractual commitment. Slight variations in color may occur due to screen settings.
Unless otherwise stated, all products sold by ZEDE Paris are new and comply with applicable quality standards.
Article 3: PRICING
All prices displayed on the Website are in the local currency of your region (USD, CAD, GBP, or AUD) and include:
- All applicable taxes
- Customs duties and import fees — you will not be charged any additional fees upon delivery
Shipping costs are calculated and displayed separately at checkout.
ZEDE Paris reserves the right to modify prices at any time. Orders are billed at the price in effect at the time of purchase.
Article 4: ORDERS
4.1 Placing an Order
To place an order:
- Select your product(s) and add them to your cart
- Review your cart and proceed to checkout
- Enter your shipping and billing information
- Select your preferred shipping method
- Review and accept these Terms and Conditions
- Complete payment
Once your order is confirmed, you will receive an email confirmation with your order details.
4.2 Order Modifications or Cancellations
Orders are processed quickly and may ship within hours. If you need to modify or cancel your order, please contact us immediately at contact-international@zede-paris.com.
We cannot guarantee that modifications or cancellations will be possible once an order has been placed. If your order has already shipped, modifications are no longer possible.
4.3 Order Restrictions
ZEDE Paris reserves the right to refuse or cancel any order for legitimate reasons, including but not limited to:
- Payment issues or suspected fraud
- Incomplete or incorrect shipping information
- Delivery to a region we do not serve
Article 5: PAYMENT
5.1 Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Shop Pay
All payments are processed in the currency displayed at checkout.
5.2 Payment Security
All transactions are processed through secure, encrypted payment systems. ZEDE Paris does not store your payment card information.
5.3 Retention of Title
Products remain the property of ZEDE Paris until full payment has been received.
Article 6: SHIPPING & DELIVERY
6.1 Processing Time
All orders are processed within 1-2 business days.
6.2 Delivery Times
Delivery times vary by region:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States (mainland) | 3-7 business days | 3-6 business days |
| Canada | 3-7 business days | 3-5 business days |
| United Kingdom | 3-7 business days | 3-5 business days |
| Australia | 3-7 business days | 3-5 business days |
| US Islands (Hawaii, Alaska, Puerto Rico, Guam) | 4-8 business days | — |
| Rest of the World | 3-7 business days | — |
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
6.3 Shipping Rates
Shipping rates are calculated based on your location and order value. Current rates are displayed at checkout.
Free standard shipping is available for orders over $200 USD to the United States mainland.
6.4 Customs & Duties
All customs duties, taxes, and import fees are included in our prices. You will not be charged any additional fees upon delivery.
6.5 Delivery Address
Please ensure your shipping address is complete and accurate. ZEDE Paris is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If a package is returned to us due to an incorrect address or failed delivery attempts, you may be charged for reshipment.
6.6 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier.
Article 7: RETURNS & RIGHT OF WITHDRAWAL
7.1 Return Policy
You have 14 days from the date of delivery to return your order for a refund, without providing a reason.
All products sold by ZEDE Paris benefit from our "Satisfied or Refunded" policy.
7.2 How to Initiate a Return
To initiate a return, please use our online return portal:
https://en.zede-paris.com/pages/return
The portal will guide you through the return process and provide all necessary instructions.
7.3 Return Conditions
To be eligible for a return, items must be:
- Returned within 14 days of delivery
- In original, unused condition (unworn, unwashed)
- With all original tags attached
- In original packaging
Items that have been worn, washed, damaged, or altered cannot be accepted for return.
7.4 Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless:
- You received a defective item
- You received the wrong item
- The return is due to an error on our part
7.5 Refund Process
Once your return is received and inspected, we will process your refund within 14 days. The refund will be issued to the original payment method used at checkout.
Refunds will only be processed after the returned item(s) have been received and inspected.
Article 8: WARRANTY
8.1 Legal Warranty
All products sold are covered by the legal warranty of conformity and the warranty against hidden defects, in accordance with applicable consumer protection laws.
8.2 ZEDE Paris 2-Year Warranty
In addition to your legal rights, ZEDE Paris offers a 2-year manufacturer's warranty from the date of purchase.
This warranty covers:
- Manufacturing defects
- Craftsmanship issues
- Hardware defects (buckles, clasps, zippers)
This warranty does NOT cover:
- Normal wear and tear
- Damage caused by misuse, negligence, or improper care
- Accidental damage (tears, burns, cuts, stains)
- Fabric discoloration due to sun exposure
- Damage from improper storage
8.3 Warranty Claims
To make a warranty claim, please contact us at contact-international@zede-paris.com with:
- Your order number
- A description of the issue
- Clear photos of the defect
Our team will assess your claim and provide instructions for repair or replacement.
If a repair is approved under warranty, the repair service is free. Shipping costs to send the item for repair are the responsibility of the customer.
Article 9: INTELLECTUAL PROPERTY
All content on the Website, including but not limited to text, images, graphics, logos, videos, and designs, is the exclusive property of LIZE CREATIONS and is protected by intellectual property laws.
Any unauthorized reproduction, distribution, or use of this content is strictly prohibited and may result in legal action.
Article 10: PRIVACY & DATA PROTECTION
ZEDE Paris is committed to protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
For information on how we collect, use, and protect your data, please refer to our Privacy Policy.
You have the right to access, correct, or delete your personal data at any time by contacting us at contact-international@zede-paris.com.
Article 11: LIMITATION OF LIABILITY
ZEDE Paris shall not be liable for:
- Delays or failures in delivery caused by carriers, customs, or circumstances beyond our control
- Damage resulting from misuse or improper care of products
- Indirect, incidental, or consequential damages arising from the use of our products or Website
- Technical issues, data loss, or service interruptions related to Internet use
Article 12: GOVERNING LAW & DISPUTES
These Terms are governed by and construed in accordance with French law.
For customers in the United States: Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless prohibited by law.
For customers in the United Kingdom: You retain your statutory consumer rights under UK law.
For customers in Canada and Australia: You retain your statutory consumer rights under applicable local consumer protection laws.
We encourage you to contact us first at contact-international@zede-paris.com to resolve any issues before initiating formal proceedings.
Article 13: CUSTOMER SUPPORT
For any questions, concerns, or assistance, please contact our international support team:
ZEDE Paris — International Customer Service
📧 Email: contact-international@zede-paris.com
🌐 Website: en.zede-paris.com